Introduction
Welcome to John’s Village! Your privacy is important to us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website johnsvillage.com, and make use of our services, including room bookings and online payments through Razorpay. By using our website, you consent to the data practices described in this policy.
Information We Collect
Personal Information
When you book a room or contact us through our website, we may collect the following personal information:
- Name
- Email address
- Phone number
- Billing address
- Payment information (processed securely through Razorpay)
Non-Personal Information
We may also collect non-personal information, such as:
- Browser type
- IP address
- Device type
- Pages visited on our website
- Time spent on our website
How We Use Your Information
We use the information we collect for the following purposes:
- Processing Transactions: To process your room bookings and payments securely through Razorpay.
- Communication: To send you booking confirmations, respond to inquiries, and provide customer support.
- Improvement: To improve our website, services, and user experience based on your feedback and usage patterns.
- Marketing: To send you promotional offers and updates about our services, if you have opted in to receive such communications.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party service providers, such as Razorpay, for payment processing.
- Legal Requirements: Authorities if required by law or in response to legal requests.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Payment Processing
All online payments for room bookings are processed securely through Razorpay. Razorpay adheres to strict security standards to protect your payment information. We do not store your full payment details on our servers. For more information on Razorpay’s privacy practices, please visit Razorpay’s Privacy Policy.
Data Security
We implement a variety of security measures to protect your personal information. These measures include:
- Encryption: Using SSL encryption to protect data transmitted between your browser and our servers.
- Access Controls: Limiting access to your personal information to authorized personnel only.
- Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain legal exceptions.
- Objection: Object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of this policy.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
John’s Village
Email: admin@johnsvillage.com
Phone: +91 85920 58844
+91 9846778844